HBF is offering three months’ premium relief on health insurance under a package to support members directly
impacted by Cyclone Seroja.
HBF Executive General Manager – Member Experience, Selina Torrance, said she encouraged members to contact HBF
for assistance.
“It’s heartbreaking to see the scale of devastation across WA’s Mid-West region and hard to imagine
the shock and uncertainty residents and business owners would be feeling,” Ms Torrance said.
“We wanted to support our impacted members during this difficult time and hope this relief package helps in
some way.
“Our thoughts are with everyone who has been impacted and those who are working tirelessly to help these
communities recover.”
Applications for HBF’s Cyclone Seroja disaster relief package are currently open until Tuesday 1 June 2021. To
be eligible for support, members must have held health insurance with HBF at 11 April 2021 and provide evidence that
they are facing hardship as a result of the cyclone.
If members still require support after the three months’ premium relief, they may be eligible to use
HBF’s hardship waiver to extend this support by suspending their health insurance cover for up to six months.
HBF members with general insurance policies such as home, car or leisure insurance wishing to make a claim due to the
cyclone should call the 24/7 claims helpline on 1300 559 867. HBF is working closely with its general insurance
partner, CGU, to help members through this challenging time.
Contact: Adrian Watson, HBF Corporate Affairs, CorporateAffairs@hbf.com.au / 0419 040 807
Please note that HBF no longer offers general insurance products, as of 1 July 2021.