FREQUENTLY ASKED QUESTION

How do I know if I’m eligible for a program?

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 Healthy living programs

Eligibility for health programs depends on your HBF cover. Some programs are included in Hospital cover, and some programs are included in Extras cover. 

Eligibility may also depend on program-specific clinical criteria. For example, you may need to have an official diagnosis for a condition, or you may need to have a certain body mass index (BMI) to be eligible for certain health programs.

The best way to find out if you’re eligible is to visit the page specific to the health program you are interested in, or call us on 133 423.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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