FREQUENTLY ASKED QUESTION

What happens if my doctor chooses not to participate in Access Gap Cover?

If your doctor doesn't participate in Access Gap Cover, your doctor should issue you with a written estimate of medical fees and you will be required to pay the difference between their fees and what Medicare and HBF pay. If they do not provide you with a quote upfront, you are entitled to request this from them.

The amount you will need to contribute to your treatment will depend on the amount they charge. There is no limit to this amount and your doctor will charge you what they believe to be a reasonable amount.