Mark and his wife travelled to Thailand, where they rented scooters to ride around the streets of Phuket. While riding one afternoon, Mark, who has an Australian motorcycle licence, went to adjust his rear view mirror to check on his wife and when he looked up there was a concrete ditch which he collided into. He suffered injuries to his ribs, hip and left shoulder that required surgery. Two weeks later, he was flown back home to Royal Perth Hospital with his wife and a medical escort.
With HBF, Mark avoided having to pay approximately $11,900 in medical, repatriation and additional expenses.