2026 HBF Run for a Reason Merchandise Returns Policy

  1. In these Terms and Conditions:
    1. “You” means the person named in the online entry system for the 2026 HBF Run for a Reason Event (Event) as an event participant who has elected to purchase HBF Merchandise;
    2. “HBF” means HBF Health Limited (ACN 126 884 786);
    3. “HBF Merchandise” means HBF branded Jumpers, Hats, water bottles, socks, with respect to the Event and any other merchandise available for purchase at the time of registering for the Event, but does not include the complimentary promotional tshirt;
  2. By purchasing any item through this website, you warrant and represent to HBF that You have read, understood and agree to these Terms and Conditions.
  3. Except to the extent set out in this Returns Policy or as permitted by law, HBF Merchandise purchases are non-refundable.
  4. HBF Merchandise comes with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the HBF Merchandise repaired if the goods fail to be of acceptable quantity and the failure does not amount to a major failure.
  5. To make a claim for return, replacement or repair of damaged or faulty HBF Merchandise, please contact (enquiry@hbfrun.com.au) and provide proof of purchase and details of the damage or fault.
  6. Without limiting paragraph 3, where HBF Merchandise is damaged through misuse, neglect or abnormal use, You are not entitled to a refund, replacement or repair.
  7. Without limiting paragraph 3, You are not entitled to a replacement, repair or refund if you have changed your mind or if you have purchased an incorrect size. Exchanges for incorrect size may possibly be available at Pack Collection between Thursday 21 May 2026 to Saturday 23 May 2026 subject to stock availability.
  8. You acknowledge that any HBF Merchandise is provided while stocks last and that You will not be entitled to a refund or credit of the Event entry fees if the stock has been exhausted.
  9. These Terms and Conditions are governed by the laws of Western Australia.