Media Article

HBF provides update on its branches in WA and kiosks in Victoria

HBF’s metropolitan branches in Western Australia will re-open next week as the WA Government eases restrictions in the Perth and Peel regions under its COVID-19 response plan.
By Lauren Underhill
1 MINUTE
11 February 2021
HBF staff smiling

Subject to any further government directions, HBF intends to re-open its metropolitan branches (including Mandurah) and head office in Wellington Street, Perth, on Monday 15 February. This follows the re-opening of HBF’s regional WA branches on Monday 8 February.

Social distancing guidelines and hand sanitation stations will be in place.

Meanwhile, HBF will temporarily suspend face-to-face member service at its kiosks in Melbourne in response to the Victorian Government’s COVID-19 restrictions announced on Friday 12 February.

Members can continue to contact HBF through the Member Contact Centre (133 423) from 5.00am to 7.00pm (WST) on weekdays and from 6.00am to 4.00pm on Saturday, online chat at www.hbf.com.au, and the HBF mobile app.

A webpage with member resources and information relating to COVID-19 can be found here.

Contact: Adrian Watson, HBF Corporate Affairs, CorporateAffairs@hbf.com.au / 0419 040 807

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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