FREQUENTLY ASKED QUESTION
How do I claim for Healthy Living Programs?
See more FAQs in
Member benefits and programsYou may be able to claim for some Healthy Living Programs and services electronically via HICAPS. To do this, simply swipe your HBF member card when you pay and we will pay the provider on-the-spot. All you will need to pay is the ’gap’; this is the difference between what your provider charges and the benefit that we will pay on your behalf.
Alternatively, you can pay the provider in full and submit your accounts and receipts to us by one of the following methods:
- Opening the HBF App
- Logging into myHBF
- Returning a claim form by mail to HBF, GPO Box 1440, Perth WA 6845