Help Centre

Member benefits and programs

Learn more about our health support programs and how our members can benefit.

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Frequently asked questions

Find quick answers to our members' most commonly asked questions.

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The Stand Up to Joint Pain program has been discontinued by our delivery partner, Prima Health Solutions. We have two alternative programs to assist members managing osteoarthritis, Osteoarthritis Healthy Weight for Life and the GLA:D program. To learn more about these programs please visit Joint Pain or contact our Health Programs team.

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HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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