Help Centre

Claims

Your guide to making a claim, from what to do first to the easiest ways to get your benefit back.

Frequently asked questions

Find quick answers to our members' most commonly asked questions.

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How do I claim from HBF Dental?

You'll be able to claim electronically at your HBF Dental centre. Simply swipe your HBF member card when you pay and HBF will pay HBF Dental directly, on the spot. You will only have to pay the difference between the fee charged and the benefits available to you based on the cover you hold.

What will I get back when I claim for dental treatment received at an HBF Dental centre?

The amount you can claim back on dental services you receive depends on the benefits and annual limits available on your cover.

When you claim for preventative dental services you receive from an HBF Dental centre, you can claim between 75% and 100% on most HBF covers.

Before receiving any treatment, you should contact us for a health benefit quote, so you know how much you're covered for, the benefits you'll receive and any out-of-pocket expenses.

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