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Health insurance explained

Learn how private health insurance works and the benefits of being covered.

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Frequently asked questions

Find quick answers to our members' most common questions.

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You can get a hospital/extras benefit quote by calling us on 133 423 or visiting an HBF branch.

You will need to provide the following information:

  • Patient name
  • Admission date
  • Discharge date
  • Hospital name
  • Surgeon name and/or provider number
  • Assistant name and/or provider number, if applicable
  • Anaesthetist name and/or provider number
  • Prosthesis rebate code(s)
  • MBS items and charges

This information should be listed on your provider quote(s). If you don’t have this information, please contact your provider.

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