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Health insurance explained

Learn how private health insurance works and the benefits of being covered.

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Frequently asked questions

Find quick answers to our members' most common questions.

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You can get a hospital/extras benefit quote by calling us on 133 423 or visiting an HBF branch.

You will need to provide the following information:

  • Patient name
  • Admission date
  • Discharge date
  • Hospital name
  • Surgeon name and/or provider number
  • Assistant name and/or provider number, if applicable
  • Anaesthetist name and/or provider number
  • Prosthesis rebate code(s)
  • MBS items and charges

This information should be listed on your provider quote(s). If you don’t have this information, please contact your provider.

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HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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