Help Centre
Health insurance explained
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Frequently asked questions
Find quick answers to our members' most common questions.
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What is hospital insurance?
What are the benefits of hospital cover?
While Australia has one of the best health care systems in the world*, there are many benefits to having hospital cover.
Hospital insurance helps cover some of the costs when you're admitted to hospital. It can help cover some of the costs for things like doctors' fees, accommodation and theatre fees.
With hospital cover, you'll also be able to choose your preferred hospital and doctor to receive treatment from, avoid long public waiting lists and gain access to a private room*.
Learn more about the difference between private and public hospitals
Will I be able to claim for Major Dental and Implants straight away?
Will I be able to use the extra Optical benefits straight away?
Are my premiums increasing?
Helpful articles
Learn more about your health cover and how to get the most from your policy.
Displaying 5 of 16 results
Eligible visas we cover
Below are a list of visas we offer cover for at HBF.
Private health insurance FAQs and how it works
We explain what health insurance is, how it works and how it can benefit you.
Get more value from Value 50
We’re increasing benefits on commonly used Extras services.
Private vs. public hospitals
Discover the difference between the hospital systems and what your options are as a private patient.
Waiting periods explained
We break down what waiting periods are, why we have them and how they affect you.
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