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Health insurance explained

Learn how private health insurance works and the benefits of being covered.

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Frequently asked questions

Find quick answers to our members' most common questions.

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Also known as hospital cover, hospital insurance helps contribute towards costs if you’re admitted to hospital (such as doctors’ fees and accommodation and theatre fees).

While Australia has one of the best health care systems in the world*, there are many benefits to having hospital cover.

Hospital insurance helps cover some of the costs when you're admitted to hospital. It can help cover some of the costs for things like doctors' fees, accommodation and theatre fees.

With hospital cover, you'll also be able to choose your preferred hospital and doctor to receive treatment from, avoid long public waiting lists and gain access to a private room*.

Learn more about the difference between private and public hospitals 

* Australian Government Department of Health (2019).

A 12-month waiting period applies to Major Dental and Implants. If you had extras cover previously and recently changed to Value 50, your waiting period for Major Dental and Implants may be less than 12 months. Log in to the HBF App or myHBF to check which waiting periods apply to you.
There are no additional waiting periods you need to serve as part of this change. You can access the higher limit straight away, provided you’re not serving an existing waiting period for these services.
No, the cost of your policy will not increase as a result of these changes to Value 50.

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HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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