FREQUENTLY ASKED QUESTION

I want to be treated under the Access Gap Cover scheme. Does my GP have to refer me to a certain specialist, or can I choose my own?


No, referrals do not need to be addressed to a specific doctor. The GP can let you choose a specialist by issuing an open referral letter. This gives you the freedom to consult with a specialist that participates in the Access Gap Cover scheme.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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