FREQUENTLY ASKED QUESTION

What email address should I send a member eligibility check to, and how long will it take to be processed?


All eligibility checks can be sent to eligibility@hbf.com.au. Provided that all details have been provided correctly, our eligibility team will return your email within two business days.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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