Help Centre
Information for health providers
Learn more about HBF’s provider agreements, who can register and how to join.
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Find quick answers to our providers' most commonly asked questions.
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I am having some trouble understanding the medical provider arrangements. Who can I contact for help?
Our medical relations team are a dedicated provider support team who are available to assist you with understanding how to bill a patient and how your agreement choice works for you and your patients.
You can reach the medical relations team by emailing your query to medicalgap@hbf.com.au or contacting us on 1300 810 475 between 8am - 4pm WST, excluding public holidays.
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