Get more value from your cover
Learn how to manage your cover and get the best value from your membership with helpful tips, exclusive health programs, offers and discounts.
Tips for managing your cover
What you need to know to make a health insurance claim, including the easiest ways to get your benefits back.
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Avoid surprise costs and out-of-pocket expenses by understanding what services you’re covered for.
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Learn how to pay your HBF premiums, including online and direct debit.
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Freedom to use your cover your way
Access discounts and save on claims
Learn about common hospital treatments, what costs to expect, and how to get the most from your health insurance.
Hospital procedure guide
Member Plus providers help you save on pharmacy, optical and dental.
HBF Member Plus providers
Eligible members get treatments and services with no out-of-pocket costs at participating providers, so you can focus on your health - not your wallet.
No gap services
Member Plus hospitals can help you save on medical bills.
HBF Member Plus hospitals
Understand your hospital cover and reduce stress during your stay with our simple hospital guide.
Private hospital guide
HBF members get discounts on gym memberships, shopping, entertainment and more.
HBF Member Perks
Get more from your HBF cover
Eligible members can access a range of benefits to support their health and wellbeing.
Fully covered* with HBF hospital cover
Members with eligible hospital cover can access a range of fully-covered support and health programs to help manage risk factors and chronic health conditions.
- Chemo@home
- Osteoarthritis Healthy Weight for Life
- Stand Up To Joint Pain
- The COACH Program
Discounts and special offers for HBF members
HBF members get access to a range of perks to help you live a healthier lifestyle and save money.
- Discounted gym memberships
- Special offers on meal box delivery services
- Save on sun protection clothing and running gear
- Access to cheap movie tickets, family entertainment and attractions
Claim benefits back on a range of services and programs*
Members with eligible extras cover can claim benefits towards the cost of select health programs.
- Nicotine replacement therapy
- Flu vaccination
- Health check
- Dose administration aids
- Weight management programs
- Medic alert and emergency IDs
- Health education memberships
Additional support and services
Learn how we can help you and your family through difficult times, so you can focus on what’s important.
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Join our Opinion Panel to help shape our business. You’ll be invited to complete surveys on topics like health cover, design and advertising.
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We’ve pulled together helpful information to guide you through tax time, including everything you need to know about rebates and loadings.
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Explore our Help Centre
Healthy living programs
Flu vaccinations, weight loss programs, health checks and more.
Membership & claims
Making claims, managing your cover, updating payment details and more.
Manage your membership
Access your cover online, order a member card, manage members on your policy and more.