FREQUENTLY ASKED QUESTION

Can I pay at last year's rate if I pay before 1 April?

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 Managing an existing policy

Yes. We can accept a manual payment of up to 18 months’ premium (from the date you make the payment) at the 2024 rate, provided the payment is received by us on or before 31 March 2025. If you have already paid past 1 April 2025, we can still take a manual payment at the old rate, if it is received by us on or before 31 March 2025.

Please be aware if you currently have a direct debit or corporate discount applied to your premium payment, this will need to be removed to make the manual payment as these discounts only apply to automatic payment processes. Payment frequency discounts will still apply.

If you would like to make a pre-payment, please call us on 133 423 and we will be happy to assist.