FREQUENTLY ASKED QUESTION

What will happen to my unused Gap Saver benefits?

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 Manage your membership

Claims

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Gap Saver

Make a claim

You’ll receive a one-off payment equal to any unused Gap Saver benefits. This will happen from 14 December and may take 5-7 business days to process, depending on your bank.

To avoid payment delays, check your direct credit details are correct in the HBF App or myHBF to view your current accrued benefit.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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