We're performing important updates from Sunday 15th of February 6:00am WST to 2:00pm. During this time, some functionality of the HBF App and MyHBF may be impacted. We apologise for the inconvenience.

FREQUENTLY ASKED QUESTION

What will happen to my unused Gap Saver benefits?

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Manage your membership

You’ll receive a one-off payment equal to any unused Gap Saver benefits. This will happen from 14 December and may take 5-7 business days to process, depending on your bank.

To avoid payment delays, check your direct credit details are correct in the HBF App or myHBF to view your current accrued benefit.