FREQUENTLY ASKED QUESTION

How do I use my iPhone or Apple Watch to claim with the HBF digital card?

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After setting up your HBF digital card you’ll be able to find it in your Apple Wallet. To claim, make sure your phone or watch is unlocked, and simply hold your device up to the HICAPS terminal.

iPhone (Face ID)
Double click the side button and look at your screen. Then hold your iPhone near the HICAPS terminal and authenticate with Face ID.

iPhone (Touch ID)
Hold your iPhone near the HICAPS terminal, then authenticate with Touch ID.

Apple Watch
Double click the side button, then hold your Apple Watch up to the HICAPS terminal.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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