FREQUENTLY ASKED QUESTION

How do I use my iPhone or Apple Watch to claim with the HBF digital card?

See more FAQs in

 Managing an existing policy

Member card

After setting up your HBF digital card you’ll be able to find it in your Apple Wallet. To claim, make sure your phone or watch is unlocked, and simply hold your device up to the HICAPS terminal.

iPhone (Face ID)
Double click the side button and look at your screen. Then hold your iPhone near the HICAPS terminal and authenticate with Face ID.

iPhone (Touch ID)
Hold your iPhone near the HICAPS terminal, then authenticate with Touch ID.

Apple Watch
Double click the side button, then hold your Apple Watch up to the HICAPS terminal.