FREQUENTLY ASKED QUESTION

How will HBF Patient Pulse work?

We are proud to be working with our partner, Voice of the Patient, to deliver the HBF Patient Pulse program. Our partner is an independent organisation which partners with several world-renowned health outcome organisations, utilising the most up to date and relevant outcome measurement tools.

When an eligible HBF member has a hospital admission, we share the information with our partner who use advanced technology to then send the appropriate questionnaires for that admission. As PROMs measure outcomes, several surveys are sent following discharge to capture feedback over the key period of recovery.

Look-out for the survey email from around 4 weeks after you have returned home from hospital.