FREQUENTLY ASKED QUESTION

Some hospitals send surveys, why is this one different?

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HBF Patient Pulse is different as it assesses the patient experience and outcome of hospital treatment from the patient's viewpoint, including aspects such as communication, environment of care, physical function, emotional well-being, and quality of life.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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