FREQUENTLY ASKED QUESTION

Who is HBF partnering with to deliver HBF Patient Pulse?

We have partnered with Insight Actuaries, an independent leading analytics organisation in the Australian healthcare market who have developed the PREMs and PROMs platform, Voice of the Patient. They strive to support a better health system by measuring what matters most to patients, leveraging information and data to drive more informed decisions and improvements.

‘PREMs’ stands for Patient Reported Experience Measures, capturing a patient’s experience of care following hospitalisation.

‘PROMs’ stands for Patient Reported Outcomes Measures, a measure on treatment effectiveness following hospitalisation.