Help Centre
Health insurance explained
Learn how private health insurance works and the benefits of being covered.
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Frequently asked questions
Find quick answers to our members' most common questions.
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Who is covered on my family health cover policy?
On family cover, you, your partner and your kids can be covered under the same policy. Just remember to contact us to add your kids to your policy.
Can you add or remove someone from a family health insurance policy?
Yes. You can add or remove a partner or dependant from your family health cover policy if your circumstances change by calling us on 133 423.
Is there a health insurance policy with no waiting periods for pregnancy and birth?
No. Most health funds have a 12-month waiting period typically applies for pregnancy and birth cover across most health funds, including HBF.
How long can my kids stay on my policy?
Dependent children can stay covered on a parent or guardian’s policy until the day before they turn 31 so long as they aren’t married or in a de-facto relationship.
Can my partner and I have separate health insurance policies?
Yes. You and your partner have the option of either being on a couples health insurance policy, or taking out two separate health insurance policies.
With HBF, a couples health insurance policy costs the same as paying for the same products on two singles policies (before applying the Australian Government Rebate on Private Health Insurance or Lifetime Health Cover loading). We recommend exploring all available options before making a decision.
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