Mental health support services
If you or someone you love need support today, help is available.
Urgent 24/7 support links and phone lines
- Lifeline: 13 11 14
- Suicide Call Back Service: 1300 659 467
- Beyond Blue: 1300 224 636
- MensLine Australia: 1300 789 978
- Kids Helpline: 1800 551 800
- Headspace: 1800 650 890
Mental Health Waiver
What is it?
The Mental Health Waiver allows a person with eligible hospital cover to upgrade from restricted to full benefits for Hospital psychiatric services without serving the usual two month waiting period.
How does it work?
If you have held an eligible hospital cover for two months with restricted benefits for Hospital psychiatric services, you can upgrade your cover so you will be fully covered for these services.
If you do, HBF will waive the usual two month waiting period* on Hospital psychiatric services. This mental health waiver can only be used once in your lifetime – even if you cancel your cover and re-join in the future, or switch health funds.
For more information on the Mental Health Waiver, please visit the Australian Government Department of Health’s website.
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