Tax and rebates for health insurance
HBF tax questions for members
We’ve answered our members’ most common questions about tax.
HBF tax statements: If you do your taxes online or through a registered tax agent, you don’t need an HBF tax statement. However, you can still download or request one. More details below.
Can I still get a copy of my tax statement?
Yes you can. If you’d like a copy of your HBF tax statement for your records, from 6 July you’ll be able to download it by logging in to the HBF App or myHBF.
To access your tax statement in the HBF App, follow these steps once you’ve logged in:
- Tap ‘Cover’
- Tap ‘My documents’
- Tap ‘Request a document’
- Select ‘Tax statement’
- Choose the financial year from the drop down
- Select ‘Request tax statement’
Once you’ve completed these steps, tap ‘View document’. You can save the tax statement to your device by tapping the arrow in the top right corner and choosing a location. We’ll also save a copy of your requested tax statement in your ‘My documents’.
To access your tax statement in myHBF follow these steps once you’ve logged in:
- Navigate to the drop-down arrow next to your name in top right-hand corner
- Select ‘Request a document’
- Select ‘Tax statement’ in the document type section
- Select the relevant financial year
- Select ‘Create tax statement’
Will I receive a HBF tax statement for the 2025/2026 financial year?
No, not automatically. We will send your private health cover information directly to the Australian Taxation Office (ATO) by 15 July.
This means you don’t need a HBF tax statement to submit your tax return if you’re lodging it online or through a registered tax agent.
When will you send my private health cover information to the ATO?
What does this mean for my tax return?
If you lodge your tax return online through myTax or through a registered tax agent, your health insurance information should be pre-filled in your tax return. We will send the most up-to-date information to the ATO. You will need to check the pre-filled information and click to accept it.
If you believe the pre-filled health insurance information is incorrect or if you submit a paper tax return, from 6 July you’ll be able to download a copy of your tax statement by logging in to the HBF App or myHBF, or request it by calling us on 133 423.
How do I update my Australian Government rebate tier?
Do I still need to submit my tax return?
Where do I get help with my tax return?
If you need assistance with your tax return, please contact the ATO on 13 28 61 or visit the myTax website.
Can I get a statement to show what I've claimed during the year?
Yes, you can download a copy of your claims history statement by logging into the HBF App or myHBF, or by calling us on 133 423.
When you log in to the HBF app you can download your claims history statement by following these steps:
- Tap the Cover tab, then select 'My documents' and 'Get a document'.
- Select 'Claims history' as your document type and follow the prompts to create your document, including choosing a date range for the request and which members you'd like the claims history for.
- Once your claims history document is generated, it will open as a PDF. From there, you can save it, print it or share it using the options available on your device.
When you log into myHBF you can download your claims history statement using the following steps:
- Navigate to the drop-down arrow next to your name in the top right-hand corner
- Select ‘Request a document’
- Select ‘Claims history’ in the document type section
- Select the member name and the relevant date range
- Select ‘Create document’
How to read your tax statement
What does J mean?
Your share of the premiums that are eligible for the Australian Government Rebate. This amount excludes any Lifetime Health Cover loading you have paid (if applicable). Any adults covered on the policy when payments were made are allocated an equal share.
What does K mean?
The amount the Government has paid towards your share of the policy. If you're not registered for the Australian Government Rebate on private health insurance or are on Tier 3 of the ATO’s income bracket, this amount will be $0.
What does L mean?
This code represents the rebate you are entitled to, based on your age.
What does A mean?
The number of days you had private hospital cover in the last financial year. If this amount is less than 365 days (or 366 days in a leap year), and you earn above the income threshold, you may have to pay the Medicare Levy Surcharge.
