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Find quick answers to our members' most commonly asked questions.
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What is the cost for participating in an HBF health support program?
The COACH Program, At Home Alcohol Detoxification, Mind Matters, CSIRO Total Wellbeing Diet, Osteoarthritis Healthy Weight for Life, and GLA:D are fully covered for members who hold eligible HBF hospital cover and meet the programs’ eligibility criteria. See individual program pages for more information on eligibility criteria.
What additional benefits do I get as an HBF health member?
HBF health members can access a great range of HBF Member Perks including discounts on gym membership, eye care, entertainment and much more.
How do I know if I am eligible to participate in a program offered by Esus Centre?
Your local GP can provide a referral to Esus Centre. Upon receipt, a psychiatrist from Esus Centre will assess suitability and discuss next steps with you.
To be eligible for fully covered programs provided by Esus Centre, you must:
- Be aged over 14 years;
- Be deemed suitable by an Esus Centre psychiatrist to participate in their eating disorder programs; and
- Have paid up-to-date eligible* hospital cover and have served the 2-month waiting period for Hospital psychiatric services.
What's involved in the programs provided by Esus Centre?
Depending on your suitability, you may be recommended to participate in one of the following integrated services:
- A high-intensity day hospital treatment program (five days a week), returning home each night
- Low intensity day programs (one day a week for several weeks)
- A multidisciplinary outpatient consulting service with specialist eating disorder psychiatrists, psychologists and dietitians where patients are managed under an eating disorder treatment plan
- A GP medical monitoring service
Do I stay overnight at the Esus Centre?
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Learn more about our health support programs.
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HBF Dental
See what's on offer at HBF Dental centres.
HBF Health Programs
HBF offers a range of special programs and benefits to help eligible members stay healthy, get healthy, and manage chronic conditions.
HBF Member Perks
Browse discounts, deals and other perks available to HBF members.
Pharmacy services
Use your HBF cover to access benefits and services at Member Plus Pharmacies.
HBF Telehealth benefits
Telehealth can be delivered through your phone, tablet or computer. Here’s what’s covered under HBF extras.
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