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Frequently asked questions

Find quick answers to our members' most commonly asked questions.

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HBF members are eligible for a fully covered flu vaccination at participating providers* if they meet the following criteria:

You can find out if you’re eligible by checking your level of cover via the HBF App, online through myHBF, visiting your local branch or calling 133 423.

The Australian Government Department of Health recommends that the period of peak influenza circulation is typically June to September in most parts of Australia.
The Australian Government Department of Health advises that COVID-19 vaccines can safely and effectively be given on the same day as flu vaccines. According to the advice, it is safe to get both vaccines, and there is no need to wait between getting a COVID-19 vaccine and a flu vaccine.

No. In WA, HBF will only pay a benefit for a flu vaccination received at Pharmacy 777 and PharmaSave Boulder Pharmacy Kalgoorlie.

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HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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