FREQUENTLY ASKED QUESTION

How much can I get back on telehealth services?

Benefits for telehealth services are the same as the benefits you would ordinarily be entitled to for face-to-face services and are subject to waiting periods and limits. Out-of-pocket costs may apply.

Please be aware that benefits are not payable by HBF if:

• Medicare benefits are payable for the treatment; or
• The requirements for telehealth benefits to be paid are not satisfied. To see these requirements the following article on Telehealth treatments.