FREQUENTLY ASKED QUESTION

Is a one-time passcode required every time I log in?

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 Manage your membership

HBF app

myhbf

When accessing myHBF, you’ll be sent a one-time code every time you log in using your member number and password.

If you use the HBF App and have biometrics enabled (face or fingerprint), you’ll only be asked to enter a one-time passcode when setting up 2-step verification for the first time on your device.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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