FREQUENTLY ASKED QUESTION

Can I get a statement to show what I've claimed during the year?

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Yes, you can download a copy of your claims history statement by logging into the HBF App or myHBF, or by calling us on 133 423.

When you log in to the HBF app you can download your claims history statement by following these steps:

Tap the Cover tab, then select 'My documents' and 'Get a document'.

Select 'Claims history' as your document type and follow the prompts to create your document, including choosing a date range for the request and which members you'd like the claims history for.

Once your claims history document is generated, it will open as a PDF. From there, you can save it, print it or share it using the options available on your device.

When you log into myHBF you can download your claims history statement using the following steps:

Navigate to the drop-down arrow next to your name in the top right-hand corner

Select ‘Request a document’

Select ‘Claims history’ in the document type section

Select the member name and the relevant date range

Select ‘Create document’