FREQUENTLY ASKED QUESTION

Can I use my face or fingerprint to login to the HBF App?

Yes. When you first login to the HBF App, you’ll be asked for your HBF member number and password. You’ll then be prompted to set up a PIN, and then whether you would like to allow fingerprint or facial recognition (if compatible with your phone) for an easier login experience next time.

If you decide that you no longer want to use face or fingerprint identification, simply tap the cog icon in the top right corner of the Profile menu within the HBF App to disable face or fingerprint identification.