FREQUENTLY ASKED QUESTION

What are the file requirements for submitting a claim through the HBF App?

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Scanned copies or photographs of accounts can be submitted in PDF, GIF, PNG or JPEG formats. The maximum individual file size is 6.5mb; the maximum total upload size is 20mb.

Note: You will be sent an email confirmation once you have successfully submitted your claim.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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