FREQUENTLY ASKED QUESTION

What should I do if the HBF App isn't working on my phone?

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 Managing an existing policy

If the HBF App isn’t working on your phone, please check the Apple Store or Google Play to check that your phone and its operating system meet the minimum requirements needed to run the app. If your phone is operating to the correct requirements, please try deleting and re-installing the app.

If you continue to experience issues, please contact us via email at mobile.app@hbf.com.au.