FREQUENTLY ASKED QUESTION

Why have I seen a small difference in my regular premium payment?

As we change to the new system, some members may notice small variances in their regular premium deductions. These minor variances arise from how the new system is configured in terms of rounding and how Lifetime Health Cover Loading, Private Health Insurance Rebate or discounts are applied.

Once we go live in the new system, you will be able to review your regular premium amount through myHBF or the HBF App under Payments.