Help Centre
Information for health providers
Learn more about HBF’s provider arrangements, who can register and how to join.
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Frequently asked questions
Find quick answers to our providers' most commonly asked questions.
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How does HBF promote Full Cover providers to members?
We actively promote Full Cover providers to our members via our online search tool, HBF Provider Search. Powered by HealthShare, this tool allows members to search for Full Cover providers across Western Australia, and find more information about providers such as contact details and practice locations.
In addition, we promote Full Cover providers via HealthShare’s website and GP online referral tools.
Please note, it can take up to 30 days for us to update your listing to identify you as a Member Plus provider.
In addition, we promote Full Cover providers via HealthShare’s website and GP online referral tools.
Please note, it can take up to 30 days for us to update your listing to identify you as a Member Plus provider.
What Medical Gap Scheme can I register for if I am practising outside of Western Australia?
HBF currently participates in the AHSA (Australian Health Service Alliance) Access Gap Cover. For more information please visit the AHSA website to read more about the AGC Agreement.
Helpful articles
Learn more about HBF’s provider arrangements.
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Information for all HBF providers
Important information for health care providers that have agreements with HBF.
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Information for hospital providers
Important information for hospital providers that have agreements with HBF.
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Information for ancillary providers
Important information for ancillary providers that have agreements with HBF.
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Information for Health Support Program providers
Important information for providers that help deliver HBF Health Support Programs.
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