HBF Providers
At HBF we understand how important our health care providers are in caring for our members in the moments that matter.
Claims by cheque
On 14 Oct 2022 HBF stopped paying claims by cheque. Register or update your bank details today by clicking on the relevant link below.
We’re here to help
We've improved our processes so that it's easier for you to work with us. Call us directly on 1300 810 475.
Medical or hospital provider? You can now email your invoices to us.
Medical or hospital provider? You can now email your invoices to us.
Please select from the provider types below for more information:
We have compiled helpful information and resources to help you easily assist our members.
All HBF providers are governed by our Privacy Policy, Provider Collection Statement and Fund Rules.
HBF will pay benefits for eligible members for services and goods provided by approved providers^ and medical providers^. The general principles and membership rules, including payment of benefit, are set out in the Fund Rules.
HBF takes the privacy of all providers whose personal information HBF collects seriously and as a provider you should ensure that you have read the privacy collection statement applicable to your relationship as a provider with HBF.
^Refer to HBF Fund Rules for definitions.