FREQUENTLY ASKED QUESTION

What is covered with Gold Hospital Elevate travel and accommodation?

Gold Hospital Elevate covers travel and accommodation benefits for you and your carer when associated with a hospital admission for an included treatment. HBF will pay up to $100 per admission for combined travel costs, and $50 per night up to a total of $150 per admission for combined accommodation costs, for you and your carer. Benefits apply to travel of at least 200 km (return trip) from the member’s usual place of residence to the hospital. Benefits are only available for accommodation provided by non-hospital, commercial accommodation providers. For benefits to be paid towards a carer’s travel or accommodation, the carer must be required to either support you during your travel or be present as an integral part of the management of your condition.

Benefit is payable for the:

• cost of transportation tickets such as taxi, train, bus or plane tickets;
• cost of fuel where the member, or their carer, is driving their own vehicle; and/or
• cost of non-hospital, commercial accommodation for either the member or their carer.