FREQUENTLY ASKED QUESTION

What do I need my HBF member card for?

Health Providers like dentists, opticians, physiotherapists and chiropractors let you use your HBF member card to claim on the spot via HICAPs. This means you'll be able to swipe your member card or tap your digital member card and all you'll pay is the difference between the provider's fee and how much we contribute towards your treatment (what you pay is called an 'out-of-pocket').

You'll also need your member card - or the membership number on it - to register for the HBF App and myHBF, where you can manage your health policy online. Please, note, dependants with authority to claim cannot use myHBF or the HBF App to claim. Instead, they can call 133 423 or visit their nearest branch.