Managing an existing policy

Yes, but their parent/guardian must order it for them. Children aged 16 years and over can get a digital card provided their parent/guardian has already ordered a physical card.

Young adults 18 years and over can get their own digital card through myHBF or HBF App.

If your young adult’s circumstances change – for example, they decide to stop studying full-time, please contact us to discuss your options.

Young adults covered by a family policy can make their own extras claims if they have their own HBF member card. For hospital claims or to check coverage, we recommend young adults contact us first before seeking treatment.

It depends on the level of cover you have. We’ll include a quote for extended family cover when we write to you asking about your young adult’s study status. If you’d like to discuss your health cover needs, please contact us and we’d be happy to help.

Yes. Young adults can remain covered under a parent’s policy so long as they are not married or in a de-facto relationship. Extended family cover costs more, so it’s important to weigh up your options before making any changes.