Help Centre

Claims

Your guide to making a claim, from what to do first to the easiest ways to get your benefit back.

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Frequently asked questions

Find quick answers to our members' most commonly asked questions.

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Open the HBF app or login to myHBF to see a full list of your past claims.

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HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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