FREQUENTLY ASKED QUESTION
Why is my premium going up, even though I haven’t used my health insurance?
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Managing an existing policyUnlike other forms of insurance, health insurance in Australia is community-rated, not risk-rated. Community rating means regardless of how likely you are to claim or have claimed, everyone is entitled to pay the same base price for the same health insurance policies. Premiums are reviewed every year by all Australian health insurers to cover the rising cost of healthcare services.