Help Centre

Managing an existing policy

If you’re with HBF, find out more about how to make changes to your policy.

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Frequently asked questions

Find quick answers to our members' most commonly asked questions.

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We know life can get complicated and there may be times when you experience difficulty keeping your premiums up to date. Our customer service team can talk to you about ways to manage your payments and ensure you are on a plan that’s right for your needs. To learn more about managing the cost of your health insurance, or if you are experiencing financial hardship, call us today on 133 423.
Read more on how to save on health insurance.

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HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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