Help Centre
Managing an existing policy
If you’re with HBF, find out more about how to make changes to your policy.
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Frequently asked questions
Find quick answers to our members' most commonly asked questions.
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How do I update my Australian Government rebate tier?
The easiest way to update your rebate tier is by using the HBF App. Just open the app and select ‘Edit personal details’ from the home screen.
You can also log into myHBF, and in the ‘My Details' menu click on ‘My rebate details’.
Alternatively, you can call us, email us at memberservices@hbf.com.au, or visit your local branch and we will be able to help you out.
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