FREQUENTLY ASKED QUESTION

Do I need to serve waiting periods before I can claim on hospital cover?

The waiting periods that apply to your cover are listed in your product sheet. It’s important that you’ve served any relevant waiting periods before you receive any treatment.

What is a waiting period?

A waiting period is a period of time during which you must hold continuous membership under a particular health cover before you are entitled to receive a benefit at the level payable on that cover. You can claim benefits applicable on your level of cover for services or treatment you receive after you have served your waiting periods.

See OVHC explained.