FREQUENTLY ASKED QUESTION

Do I have to complete the survey?

See more FAQs in

 Manage your membership

HBF Patient Pulse is an optional survey. There are currently limited ways to get clinical feedback back directly from patients – this initiative enables a continuous cycle of improvement in health care.

To manage or find out more about your preferences on what type of communications you receive from HBF, visit the Member Communications Preference Centre via myHBF.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

FacebookInstagramLinkedInYouTube

© 2026 Copyright HBF Health Limited - (ABN) 11 126 884 786 and its subsidiaries.