FREQUENTLY ASKED QUESTION

I am having some trouble understanding the medical provider arrangements. Who can I contact for help?

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 Information for health providers

Provider agreements

Our medical relations team are a dedicated provider support team who are available to assist you with understanding how to bill a patient and how your agreement choice works for you and your patients.

You can reach the medical relations team by emailing your query to medicalgap@hbf.com.au or contacting us on 1300 810 475 between 8am - 4pm WST, excluding public holidays.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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