FREQUENTLY ASKED QUESTION

I received a member eligibility check back from HBF but I don’t understand the information provided. Who can I contact for assistance?

See more FAQs in

 Information for health providers

Eligibility check

You can contact the eligibility team for assistance. Call 1300 810 475 from 8am-4pm WST Monday to Friday, excluding public holidays, or email eligibility@hbf.com.au.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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