FREQUENTLY ASKED QUESTION

What do the different rejection codes on the online eligibility check mean?


For a full list of rejection codes and what they mean, please check your online eligibility check manual. This list is also available to view online within the ECLPSE Online Hospital Claiming User Guide (PDF).

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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