FREQUENTLY ASKED QUESTION

Will the online eligibility check advise what out-of-pocket costs the member will have?


The online eligibility check will only advise any co-payments or excess that is to be paid. It will not advise any other costs from the hospital or medical providers.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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