COVID-19 payments to members
HBF is returning $42 million to members who held Hospital and/or Extras cover between 25 March 2020 and 30 June 2020.
From 18 March HBF has suspended sales of travel insurance for any overseas travel.
HBF’s travel insurance policies, sold after the 23rd January 2020 exclude COVID-19-related claims. This means that any policies purchased on or after the 23rd January 2020 will not cover any event that is either directly or indirectly related to COVID-19.
HBF’s decision to suspend sales of overseas travel insurance policies has been made in response to the Federal Government’s declaration on the 18th March 2020 that all foreign countries are now classified as ‘Do not travel’ destinations.
HBF CEO, John Van Der Wielen, said that the raising of the travel advice level and ongoing global situation means there’s much greater likelihood of disruption to people’s travel plans due to COVID-19.
“We believe the appropriate thing for HBF to do is to pause the sale of new policies for overseas travel for the time being,” HBF CEO John Van Der Wielen said.
HBF travel insurance currently held by travellers is not affected by the decision to suspend future sales. HBF will contact all current holders of HBF travel insurance who are planning to travel to discuss their coverage.
HBF Travel Insurance is issued by Insurance Australia Limited, trading as CGU Insurance.
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