FREQUENTLY ASKED QUESTION

How long does it take for a health claim to be processed through the HBF App and myHBF?

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 Claims

We process online claims within 7-10 working days. Once your claim is processed, we’ll send you a letter or an email, summarising the benefit HBF has contributed towards the claim. You’ll then receive your benefit within 24-48 hours, paid directly into to your nominated bank account.